Privacy Policy

This Privacy Policy explains how The Email World ("we", "us", or "our") collects, uses, shares, and protects personal information when you visit theemailworld.com or contact us. We are committed to handling your data lawfully, fairly, and transparently.

This policy is written to reflect global privacy standards, including the EU General Data Protection Regulation (GDPR), the UK GDPR, and US state laws such as the California Consumer Privacy Act as amended by the CPRA. If you are unsure how any part applies to you, contact us using the details below.

1. Who we are

The Email World provides email marketing, lifecycle automation, and deliverability services for e-commerce and DTC brands. For the purpose of data protection law, we act as the data controller for personal data collected through this website. You can reach our privacy contact at vladimir.bosheski@theemailworld.com.

2. Information we collect

• Information you give us. When you submit the contact or strategy-call form, we collect your first and last name, email address, company name, website, current email service provider, and anything you write in the message field.
• Technical information. Like most websites, our hosting provider may automatically log data such as your IP address, browser type, device type, and pages visited, for security and performance.
• Cookie and analytics data. Only if you consent, we may set analytics cookies to understand aggregate traffic. See our Cookie Policy for details.

We do not intentionally collect special category data, and we do not knowingly collect data from children under 16.

3. How we use your information

• To respond to your enquiry and arrange a strategy call.
• To provide, maintain, and improve our services and this website.
• To keep the website secure and prevent abuse.
• To meet legal and regulatory obligations.

We never sell your personal information.

4. Legal bases for processing (GDPR)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

• Consent, for optional analytics cookies. You can withdraw consent at any time.
• Legitimate interests, to respond to enquiries, run and secure our website, and understand how it is used, balanced against your rights.
• Legal obligation, where we must keep records to comply with the law.

5. Sharing your information

We share personal data only with service providers who help us operate, such as website hosting and, where used, email delivery or CRM tools. These providers act on our instructions under contract. We may also disclose information where required by law or to protect our rights. We do not sell or rent personal data to third parties.

6. International data transfers

We may process data in countries outside your own, including outside the European Economic Area. Where we do, we put appropriate safeguards in place, such as the European Commission's Standard Contractual Clauses or an equivalent mechanism, so your data remains protected.

7. How long we keep your data

We keep enquiry data only as long as needed to respond and, where relevant, to manage our ongoing relationship, after which it is deleted or anonymized. Technical logs are retained for a short period for security.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. Under US state laws such as the CCPA and CPRA, you may have the right to know what we collect, to request deletion, to correct data, and to opt out of the sale or sharing of personal information. We do not sell or share your information as those terms are defined by those laws. We will not discriminate against you for exercising any right.

To exercise a right, email vladimir.bosheski@theemailworld.com. We will respond within the timeframe required by applicable law. If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

9. Security

We use reasonable technical and organizational measures, including encryption in transit (HTTPS), to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be reflected on this page.

11. Contact us

Questions about this policy or your data can be sent to vladimir.bosheski@theemailworld.com.

This document is provided as a general template and does not constitute legal advice. Please have it reviewed by qualified counsel before relying on it for your business.